Our luggage management services

Bagsandgo’s luggage delivery and collection service involves transporting your luggage to and from different locations, such as hotels, apartments, airports, and ports, providing convenience and eliminating the burden of carrying your belongings with you.

You can book our luggage delivery and collection service in advance through our website or by contacting our team directly. You just need to provide your booking details and the pickup and delivery locations.

The prices for the luggage delivery and collection service vary depending on the type of transfer and the locations involved. We recommend checking our website or contacting us to get a personalized quote.

Luggage delivery and collection at hotels with Bagsandgo is simple. Just provide your booking information and the hotel address, and our team will pick up or deliver your luggage at the hotel reception at the agreed-upon time.

Yes, you can send your luggage to any address with Bagsandgo, whether it’s a hotel, apartment, private residence, or other specific location. Just make sure to provide the complete and accurate address when making your booking.

Size and weight restrictions may vary depending on the type of transfer and the location. We recommend checking our luggage policies or contacting us for specific information on applicable restrictions.

Yes, you can leave multiple pieces of luggage to be picked up at different addresses with Bagsandgo. Just specify the pickup and delivery addresses for each piece of luggage when making your booking.

You can cancel or modify your luggage delivery and collection booking by contacting our customer service team. We recommend doing so as far in advance as possible to avoid any additional charges.

Yes, your belongings are insured during delivery and collection with Bagsandgo. We are committed to ensuring the safety and protection of your belongings at all times.

If you experience any issues with the delivery or collection of your luggage, we recommend contacting our customer service team immediately so that we can resolve any issues quickly and efficiently.

If you experience any issues with the delivery or collection of your luggage, such as non-delivery to the specified address, luggage damage, or other related issues, we recommend contacting our customer service team immediately so that we can resolve any issues quickly and efficiently. Our team is available to assist you in resolving any issues you may face during the luggage delivery and collection process.

The luggage delivery and collection schedule may vary depending on the location and type of service. We recommend checking our operating hours or contacting us for specific information on available schedules.

Yes, we offer luggage delivery and collection services at airports and ports. We have specific meeting points at these locations to facilitate the delivery and collection of your belongings.

You can find Bagsandgo’s meeting points at airports and ports by checking our website and social media or by contacting our customer service team. We will provide you with all the necessary information to locate our meeting points.

At Barcelona “El Prat” airport, our meeting point is located in Terminal 1 for luggage pickup or delivery, and in Terminal 2B for luggage delivery.

As for the ports of Barcelona, we will be available at all cruise terminals, including Moll Adossat and the World Trade Center, to address your luggage delivery and collection needs.

If your luggage has not been picked up on time, we recommend contacting our customer service team to inform us of the situation. We will do our best to resolve the issue and ensure the timely delivery of your luggage. If you need immediate assistance, you can contact our pickup team at [teléfono de contacto]. We will be available to assist you at any time.

In addition to the luggage delivery and collection service, Bagsandgo offers Early Check In, Check Out at destination, Lost&Found management, Locker Storage, and group luggage transfers.