Frecuently Asked Questions FAQs
We know traveling can raise a lot of questions, and we’re here to answer them!
Our FAQs provide quick and clear responses to everything you need to know about our Luggage Managment Services.
We’ve got you covered so your Bags&Go experience is as smooth as your trip.
What is the Bags&Go Luggage Transfer Service?
Bags&Go’s Luggage Transfer Service in Barcelona makes your travel hassle-free.
We handle the pickup, store and delivery your suitcases from various locations, including Hotels, Apartments, Airport, and Port. Enjoy the freedom of exploring the city without the burden of carrying your belongings.
With Bags&Go, your journey is more convenient and enjoyable, allowing you to focus on what really matters, discovering and enjoying all that Barcelona has to offer.
How can I book the Luggage Transfer Service?
You can easily book our Luggage Transfer Service in advance through our website.
Simply fill up the form with the reservation details, along with the pick-up and delivery locations, and we’ll handle the rest.
Enjoy a seamless experience with just a few clicks!
What are the prices for the Luggage Management Services?
The prices for Bags&Go’s Luggage Management Services vary based on the type of transfer and the locations involved.
Our Luggage Transfer Service in Barcelona is priced at 12€ per piece, with a minimum charge of 24€. If you’re transferring just one suitcase, the total cost is 24€.
For information on other services or personalized assistance, please contact our team.
How does luggage Delivery and Collection work at Hotels?
Luggage delivery and collection at Hotels with Bags&Go is simple.
Just provide your reservation information and the Hotel address, and our team will Pick Up or Deliver your luggage at the Hotel reception at the agreed time.
Can I send my luggage to any address with Bags&Go?
Yes, you can send your luggage to any address with Bags&Go.
Whether it’s a Hotel, Apartment, private residence, or any other specific location worldwide. Just make sure to provide the complete and accurate address when making your reservation.
What are the size and weight restrictions ?
The size doesn’t matter!
For our Luggage Transfer Service around Barcelona we take all kind of luggage without any restriction on the size or the weight.
The size and weight restrictions may vary depending on the type of transfer and location. We recommend checking our luggage policies or contacting us for specific information on applicable restrictions.
Can I have multiple pieces of luggage collected from different addresses?
Yes, you can!
If your luggage wants to tour multiple places, that’s fine with us. Just tell us where each bag needs to be picked up and dropped off, and we’ll work out the logistics.
Anything’s possible with Bags&Go!
Is my luggage insured with Bags&Go services?
Absolutely!
Your luggage is protected better than a bank vault. We make sure your belongings are safe and sound every step of the way. Travel with peace of mind!
What should I do if there’s a problem with my luggage delivery or collection?
If something doesn’t go as planned (though it rarely happens), don’t worry. Call us (+34 934437 265) immediately and we’ll solve the issue as quickly as possible. We’re here to save the day!
What are the luggage delivery and collection hours?
Our hours depend on the location and type of service.
To know the details, check out our operating hours on our forms or contact us. That way, you’ll know exactly when your bags will “fly” to their next destination.
Do you offer luggage delivery and collection services at Airports and Ports?
Absolutely!
Airports, ports, wherever you need us. We’ve got specific meeting points to make the whole process easy and hassle-free.
Check our website for details on where to find us!
How can I find the Bags&Go meeting points at airports and ports?
Meeting points are listed on our website and social media.
What should I do if my luggage wasn’t picked up on time?
f there’s a delay, don’t panic.
Just give us a call (+34 934 437 265) and we’ll sort it out right away. You can also contact our pickup team (+34 618 059 872)
We’ve got your back!
How far in advance can I book the service?
We ask that you book at least 24 hours in advance (because even magic needs a little time). But if you’re at a cruise terminal, we’re authorized to handle last-minute services.
What’s the price of the service?
The base price is €12 per suitcase, with a minimum of 2 suitcases per service. Extra storage days cost €5 per day per suitcase. Don’t forget to book online to secure the best price!
Can I send my luggage to any hotel with Bags&Go?
Yes!
Bags&Go can deliver and collect luggage from nearly any hotel worldwide. If you’re heading somewhere exotic, just send us the details and we’ll prepare a custom quote. No corner of the world is out of reach!
Can I send my luggage home with Bags&Go?
Yes!
We can pick up and deliver your luggage to and from your home so you can travel light as a feather. Just send us the details and we’ll give you a no-obligation quote.
Does the service include luggage insurance?
Of course!
All our services include luggage insurance. We make sure your bag arrives in the same condition as we received it, though we don’t cover handles or wheels—those are tricky!
How do I know Bags&Go is a safe company?
With Bags&Go, you’re in safe hands!
We’ve been operating in Barcelona since 2008, handling over 30,000 bags a year with a 100% satisfaction rate. Even the most exclusive travel agencies trust us with their clients.
