CUSTOMER Data:
It is necessary to fill in the required data, in order to be able to identify the customer and be able to perform the service efficiently
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Enter a mobile phone number that will be active during your visit or stay in Barcelona
Enter an email address to receive booking confirmation
Data ORIGIN of the service:
Specify where and when the CUSTOMER will entrust their luggage to Bags&Go
"DUE TO CIRCUMSTANCES ARISING FROM COVID19, THE DELIVERY OPERATION WILL BE CARRIED OUT AT AGREED TIMES AND AT THE MEETING PLACE ESTABLISHED FOR THAT PURPOSE. CHECK THE MEETING POINTS IN THE FAQ'S SECTION OF OUR WEBSITE"
Pick-up and drop-off services are held in Barcelona (city)
Select the airline with which you arrive at BARCELONA airport "El Prat"
Enter the arrival flight number to BARCELONA "El Prat"
Select the HOTEL with which you have an active reservation. If your HOTEL does not appear in the list you have the possibility to enter it manually with the option "Other".
Indicate the name and address of the HOTEL.
Indicate the name of the street or avenue, the number, the floor and door, barcelona zip code
Select the name of the CRUISE with which you have a reservation. If your CRUISE does not appear in the list you have the possibility to enter it manually with the option "Other". The list is sorted by the name of the shipping company followed by the name of the cruise ship.
Security protocols oblige the customer to identify their own luggage and deliver it directly to Bags&Go for management.
Select the date and time the service will start.
Reservations must be made with a minimum day in advance.
24 h. time format. Enter the hour or fractions of 30 minutes.
AIRPORT: The luggage will be deposited by the client at the MEETING POINT of the Barcelona Airport Terminal "El Prat" through which your flight arrives.
(See delivery and collection points of the service)
TRAIN: The deposit will take place at the time agreed with the client at the meeting point in front of the entrance of the train station.
(See delivery and collection points of the service)
HOTEL: It is not necessary to have the customer's presence at the Hotel, just that he deposits his luggage at the reception and notices that Bags&Go will pick up the bags to transfer them at the agreed time and place.
APARTMENT: It is ESSENTIAL that the client is personally in front of the main door of his apartment to deliver his luggage to Bags& Go, which will be at the agreed time to make the baggage withdrawal.
CRUISE: The luggage will be delivered by the client directly to the Bags&Go staff at the counter that is enabled for that purpose inside each CRUISE Terminal for the duration of the disembarkation.
FERRY: The pick-up will take place at the agreed time in front of the main entrance of the Ferry Terminal.
Destination data of the service:
Specifies where and when Bags&Go should deliver or return the CUSTOMER's baggage
"DUE TO CIRCUMSTANCES ARISING FROM COVID19, THE DELIVERY OPERATION WILL BE CARRIED OUT AT AGREED TIMES AND AT THE MEETING PLACE ESTABLISHED FOR THAT PURPOSE. CHECK THE MEETING POINTS IN THE FAQ'S SECTION OF OUR WEBSITE"
Select the place of delivery or return of your luggage. Pick-up and drop-off services are in Barcelona (city)
Select the place of delivery or return of your luggage. Pick-up and drop-off services are in Barcelona (city)
Select the place of delivery or return of your luggage. Pick-up and drop-off services are in Barcelona (city)
Select the place of delivery or return of your luggage. Pick-up and drop-off services are in Barcelona (city)
Select the airline with which you arrive at BARCELONA airport "El Prat"
Enter the departure flight number from BARCELONA "El Prat"
Select the HOTEL with which you have an active reservation. If your HOTEL does not appear in the list you have the possibility to enter it manually with the "Other"option.
Please indicate the name and address of the HOTEL.
Indicate the name of the street or avenue, the number, the floor and door, barcelona zip code
Select the name of the CRUISE with which you have a reservation. If your CRUISE does not appear in the list you have the possibility to enter it manually with the option "Other". The list is sorted by the name of the shipping company followed by the name of the cruise ship.
The security protocols oblige to contrast the data provided by the client with those that the NAVIERA has to validate the identification of the same and its reservation. Bags&Go will manage the boarding of baggage to the customer's cabin.
Select the date and time the service will be completed.
Between the time of DEPOSIT and time of RETURN there must be a minimum of 3h of difference.
24 h. time format. Enter an hour or fractions of 30 minutes.
AIRPORT: The luggage will be delivered to the customer at the MEETING POINT of the Barcelona Airport Terminal "El Prat" through which your flight takes off.
(See delivery and collection points of the service)
TRAIN: Delivery will occur at the agreed time with the customer at the meeting point in front of the entrance of the train station.
(See delivery and collection points of the service)
HOTEL: The presence of the client at the Hotel is not necessary, Bags&Go will deposit the luggage at the Reception of the Hotel after verifying with the person in charge that the client has an active reservation.
APARTMENT: It is ESSENTIAL that the client receives the luggage from Bags&Go personally, so at the agreed time he will be in front of the main door of his apartment.
CRUISE: Bags&Go will manage the direct boarding of luggage to the client's CRUISE cabin, attending and respecting all the security measures and protocols established by the Terminal and the Shipping Company.
FERRY: Delivery to the customer will take place at the agreed time in front of the main entrance of the Ferry Terminal.
Calculation and validation:
The number of bags and the days elapsed between collection and delivery determine the total amount of the service.
Minimum service of 2 suitcases.
If the date of collection and delivery of the luggage is not made on the same day, the storage charge is € 8 per piece / day.
Price:
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In compliance with Law 34/ 2002 on Services of the Information Society and Electronic Commerce of Spain, we inform you that this website is the property of DELIVERY WAREHOUSE,SL, hereinafter DW, with address in Muelle de Sant Bertrán, SN 08039 – Barcelona, with CIF ESB64817646 and registered in the Commercial Register of Barcelona with the following data: Volume 40358, Folio 218, Sheet B- 365214, Inscription 1 1st
- Terms and Conditions of Service
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